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For Trainees: Insurance

Insurance is provided by American International Group/American International Companies (not by YMCA). You have received an insurance card and information booklet with your DS-2019 form. If you need to go to a hospital, clinic, or doctor:

  1. Contact AIG/Coalition America (800-878-7896) for preferred healthcare providers in your location. You do not have to use these healthcare providers, but doing so will decrease your out-of-pocket costs.
  2. Take the insurance claim form with you.Click here to download the insurance claim form Please insert the new claim form, attached.
  3. Take your insurance card with you. You originally received this with your DS-2019 package. Most clinics and hospitals will not treat you until you can prove that you have insurance.
  4. You will need to pay $100.00 the first time a doctor treats you for each separate accident or illness. This is called the “deductible” and is not paid by the insurance company.
  5. Give the claim form to the doctor's office; tell them you have accident and sickness insurance underwritten by American International Group (AIG).
  6. Show the Doctor's office the insurance group # located on the back of the insurance identification card. If the office doesn't recognize the insurance, ask them to call: 1- 800-551-0824 or 1-302-661-4176.
  7. Sign the medical claim form and leave it with the doctor, clinic, or hospital before you leave. If you forget to leave the claim form with the hospital or doctor's office, you will be responsible for the cost of the medical treatment beyond the deductible.
  8. YMCA must be notified of any emergency incident within 24 hours, either by the Trainee or the Host Site.

If you received health services and did not give the medical office your insurance claim form, or the office refused to bill the insurance company, you will have to pay the expenses yourself and get a reimbursement by sending the claim form along with the original medical bill to AIG. Keep photocopies of all documents for yourself.

AIG-American International Companies
Accident & Health Claims Division
P.O. Box 15701
Wilmington, DE 19850-5701

DO NOT SEND CLAIMS FORMS TO THE YMCA.


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